Czech Speaking Customer Service Agent in Greece - Fully Paid Relocation

Mercier Consultancy is excited to provide a fantastic opportunity for a Czech Speaking Customer Service Agent in Greece! This role not only offers an engaging work environment but also includes a fully paid relocation package, making your transition to Greece smooth and hassle-free.

As a Czech Speaking Customer Service Agent, you will play a crucial role in assisting our clients with their inquiries and ensuring they receive top-notch support. Your fluency in Czech will be instrumental in delivering personalized service and fostering strong relationships with our customers.

Responsibilities

• Assist Czech-speaking customers via phone, email, and chat
• Resolve inquiries and issues related to our products and services
• Document customer interactions accurately within our CRM system
• Collaborate with team members to ensure customer satisfaction
• Educate clients about our services and guide them through our offerings
• Collect feedback to improve the overall customer experience
• Engage in training sessions to keep updated on product features

Requirements

• Fluency in Czech and English, both written and spoken
• Excellent communication and customer service capabilities
• Experience in customer service or a similar role is preferred
• Strong problem-solving skills and the ability to work under pressure
• Detail-oriented with good organizational skills
• A positive and friendly attitude, enhancing customer interactions
• Willingness to relocate to Greece and embrace a new culture

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Fee for the Real State agency paid by our client.
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel.
• Fully Paid Training
• Free Greek Course
• Discounts and Benefits with their partners
• And More...