Czech Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Mercier Consultancy is delighted to present a fantastic opportunity for Czech Speaking Customer Service Representatives to join our team in Greece! This position comes with a fully paid relocation package, allowing you to start your new adventure in a captivating country. In this role, you will provide exceptional support to our Czech-speaking customers, ensuring their experiences with our services are nothing short of excellent.

As a Customer Service Representative, you will handle customer inquiries through various communication channels, effectively resolving issues and answering questions. Your proficiency in Czech will be essential in building strong relationships with our clients and enhancing their overall satisfaction.

Responsibilities

• Assist Czech-speaking customers via phone, email, and chat
• Respond to inquiries regarding our products and services promptly
• Document customer interactions accurately in our CRM system
• Collaborate with team members to resolve customer concerns
• Provide detailed information about product features and updates
• Gather customer feedback to improve service quality
• Participate in regular training to enhance knowledge of products and services

Requirements

• Fluency in Czech and English, both written and verbal
• Strong communication and interpersonal skills
• Experience in customer service or a similar role is preferred
• Capability to manage multiple tasks in a fast-paced environment
• Detail-oriented with excellent problem-solving skills
• Dedication to providing outstanding customer service
• Experience with customer service software is an advantage

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...