Danish Speaking Customer Service Logistics & Courier Company - Work In Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives at a leading Logistics & Courier Company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about logistics and customer service, and who wish to enhance their professional experience while enjoying the Mediterranean environment.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services via phone, email, and live chat in Danish.
• Provide information on shipping options, delivery timelines, and pricing.
• Assist customers with tracking shipments and resolving any related issues.
• Handle customer complaints and queries effectively, ensuring high levels of satisfaction.
• Document all customer interactions accurately within the CRM system for efficient follow-up.
• Collaborate with logistics teams to streamline operations and enhance customer experience.
• Stay informed about industry trends and company services to provide relevant support.

Requirements

• Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service, preferably in logistics or courier services.
• Strong communication and interpersonal skills with a client-oriented approach.
• Ability to manage multiple tasks and inquiries effectively in a fast-paced environment.
• Excellent problem-solving skills and adaptability to changing situations.
• Familiarity with CRM software and logistics management systems is desirable.
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...