Danish Speaking Customer Success Specialist

Patrique Mercier Recruitment ES is seeking a dedicated Danish Speaking Customer Success Specialist to join our dynamic team! If you are fluent in Danish and are passionate about providing exceptional customer service, this is the role for you. Here, at Patrique Mercier, we value client relationships and aim to help our customers flourish.

As a Customer Success Specialist, you will be the go-to person for our Danish-speaking clients, providing them with expert guidance and support throughout their journey with our company. Your ability to understand their needs, solve problems, and foster relationships will directly contribute to their success and satisfaction.

Your Responsibilities

• Serve as the primary liaison for Danish-speaking customers, ensuring their inquiries and needs are addressed promptly.
• Establish and nurture strong relationships with clients, facilitating their success with our products and services.
• Gather and analyze customer feedback to provide actionable insights to improve service offerings.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Engage in continuous learning to keep abreast of product developments and industry trends.

Requirements

• Fluency in Danish is essential; proficiency in English is a plus. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Experience in customer success, account management, or a similar role is preferred.
• Strong communication skills and the ability to build relationships with clients.
• Excellent problem-solving abilities and a proactive approach to customer service.
• Ability to prioritize tasks and manage multiple customer accounts effectively.
• A strong commitment to customer satisfaction and a desire to help clients achieve their goals.
• A positive attitude and enthusiasm for making a difference in customers' experiences!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks