Patrique Mercier Recruitment FR is looking for a Danish Speaking Fashion Customer Support Agent to become part of a vibrant and stylish team. This role is well-suited for individuals who are passionate about fashion and enjoy helping customers navigate their buying experience with expert advice and support.
Responsibilities
- Assist Danish-speaking customers with inquiries regarding fashion products, orders, and returns through various communication channels.
- Provide personalized styling advice and product recommendations to enhance the customer experience.
- Efficiently resolve customer issues and complaints, ensuring a high level of satisfaction.
- Document customer interactions accurately for effective follow-up and service enhancement.
- Collaborate with other teams to stay informed about product launches, seasonal trends, and promotions.
- Gather and analyze customer feedback to contribute to service improvement initiatives.
- Maintain up-to-date knowledge of the latest fashion trends and brand offerings to assist customers effectively.
Requirements
- Fluency in Danish and English, both written and spoken.
- Experience in customer service, preferably in the fashion retail sector.
- Outstanding communication skills and a passion for fashion.
- Strong problem-solving abilities, with the capacity to manage multiple tasks efficiently.
- A keen interest in fashion trends and a good understanding of the industry.
- Proficiency in CRM systems and standard office tools.
- Positive attitude and commitment to delivering exceptional customer service.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
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Patrique Mercier Recruitment – Connecting Talent with Opportunity Across Europe and BeyondPatrique Mercier Recruitment is a premier international recruitment agency specializing in multilingual talent acquisition for some of the world’s leading compani...
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