Data Analytics, Manager

ABOUT THE ROLE 

Accela is hiring a Data Engineering Manager, Growth Operations—a senior, hands-on data leader embedded in our Revenue/Growth Operations team. You’ll own the data engineering foundation that powers revenue, commercial, and financial insights across renewals, proposals, order management, CRM operations, and executive reporting.

You’ll be the go-to expert for GTM + finance data sources, ETL pipelines, integrations, and analytics outputs—accountable for how data moves across systems, how it’s modeled, and how it shows up in dashboards and executive-ready narratives. This role partners closely with the VP of Growth Operations and delivers trusted insights to the CFO, CRO, and senior leadership. While you won’t own end-to-end administration of GTM applications, you will own the data layer across them.

SPECIFIC RESPONSIBILITIES 

Data engineering & architecture

• Design, build, and operate reliable data pipelines and transformations supporting GTM and finance use cases, leveraging Microsoft Fabric with Salesforce and NetSuite as primary sources
• Serve as the SME for ETL processes, data models, cross-application data flows, and data warehousing strategies
• Build and maintain system-to-system integrations (e.g., CRM ↔ ERP) using APIs and application automation to enable workflow automation and improve data consistency
• Establish and maintain high standards for data quality, documentation, governance, and operational excellence across reporting
• Optimize architecture for performance, scalability, and cost; experience with platforms such as Snowflake, GCP, AWS, or Oracle is a plus

Analytics, BI, & executive reporting

• Deliver clear, accurate, actionable analytics and visualizations for executive stakeholders; translate technical complexity into business value
• Develop and maintain advanced Power BI dashboards that provide real-time visibility into SaaS metrics (ARR, NRR, pipeline velocity, renewals, retention, churn, expansion, forecasting)
• Standardize and govern definitions/calculations for key revenue metrics (pipeline, ARR, renewals, churn, expansion, forecasting)
• Provide executive analysis with strong narrative context—turning “what happened” into “so what” and “now what”
• Apply AI-enabled tools and methods to improve data operations, predictive analytics, and operational efficiency

 Cross-functional partnership & delivery

• Partner with Finance, Sales, Customer Success, IT, and Systems teams to align data engineering work to business priorities
• Balance urgent operational needs with long-term architectural vision; manage complex, cross-functional projects end-to-end
• Support strategic initiatives such as:
  • M&A data integration and ETL across GTM and finance systems
  • Master Data Management (MDM) design and implementation
  • Automation through application integrations (CRM ↔ ERP)
  • Enhanced forecasting and revenue reporting (e.g., step-up revenue views)
• Own ongoing operations including:
  • Pipeline reliability and monitoring
  • Transformations and modeling
  • Integrations and automation
  • Dashboards and executive visuals

REQUIRED QUALIFICATIONS

• 7+ years of experience in data engineering, analytics engineering, or BI/data platform roles, including ownership of production pipelines
• Proven experience designing and operating ETL/ELT pipelines, data transformations, and data models that support business-critical reporting
• Strong proficiency with data modeling (dimensional modeling, semantic layers, metric governance) and data warehouse concepts
• Hands-on experience with Power BI (including complex models/measures and performance tuning)
• Experience integrating data across business systems using APIs, connectors, and automation approaches
• Track record of ensuring data quality, documentation, and governance in a cross-functional environment Strong stakeholder management skills—able to communicate clearly with both technical teams and executives

DESIRED QUALIFICATIONS

• Experience with Microsoft Fabric (Lakehouse/Warehouse, Dataflows, pipelines, semantic models)
• Experience working with Salesforce and NetSuite data (objects/structure, common GTM + finance workflows)
• Familiarity with Master Data Management (MDM) concepts and implementation approaches
• Experience supporting SaaS revenue analytics (ARR/NRR, renewals, churn, forecasting, pipeline) in a B2B/B2G context
• Exposure to Snowflake, AWS/GCP, or Oracle data platforms
• Prior experience in Revenue Operations / Growth Operations or GTM analytics teams
• People leadership experience (if this role includes direct reports), or demonstrated mentorship/technical leadership without formal management

ABOUT ACCELA
For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

COMPENSATION AND WELL-BEING
The annual base salary range for this full-time position is $110,000-$135,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.
 

Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.

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