Help build the datasets that power tomorrow's AI breakthroughs
We're scaling multiple high-volume data collection pipelines across speech, audio, text, and visual content to train cutting-edge AI models. We need a detail-oriented operations specialist who thrives in fast-paced environments and can juggle multiple concurrent projects while maintaining exceptional quality standards.
Pipeline Management & Participant Experience
Design and execute end-to-end participant journeys from recruitment through final payout
Build scalable processes to consistently hit weekly throughput targets across 3-5 active projects
Create seamless onboarding experiences that maximize participant completion rates
Process Optimization & Automation
Identify repetitive tasks and implement systems to streamline operations
Build tracking and monitoring systems that give stakeholders real-time project visibility
Design workflows that minimize manual touchpoints while maintaining quality control
Quality Assurance & Compliance
Develop sampling strategies and quality control checkpoints to maintain 95%+ acceptance rates
Ensure bulletproof compliance with consent protocols and data handling requirements
Implement rapid feedback loops to minimize re-work and optimize participant experience
Operations Excellence
Provide lightning-fast technical support (sub-12 hour response time) across multiple channels
Generate actionable weekly reports with clear recommendations for process improvements
Identify bottlenecks before they impact delivery and proactively implement solutions
Throughput: Consistently meet or exceed weekly volume targets across all active projects
Quality: Maintain rejection rates below 5% through proactive quality management
Efficiency: Reduce manual touchpoints by 30% through intelligent process design
Participant Satisfaction: Achieve high completion rates and positive feedback scores
Competitive contract rates commensurate with experience
Flexible remote work arrangement with significant autonomy
Opportunity to work with cutting-edge AI technology and see your impact in real-world applications
Fast-paced environment with significant growth potential as we scale operations
Direct collaboration with AI researchers and product teams
Chance to shape and improve our operational infrastructure as we grow