Data Services Specialist I
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
The Data Specialist will work toward obtaining, interpreting, auditing, testing and entering OEM & lender data for syndication to various products. The Data Specialist must apply specialized knowledge of automotive vehicle and program information for each assigned OEM & lender; and update & maintain all data toward providing accurate information within our products.
The Data Specialist is responsible for the accuracy and efficiency standards of the Company and all supported products.This individual also completes ad hoc and advanced Company tasks and projects as assigned. The individual will need to work with other team members and Management as needed to meet partner expectations.
Additional responsibilities will include sourcing of new data, partner & dealership interactions, lender & OEM engagement, and creating documentation for communicating process flows and data entry methods.
Key Responsibilities:
- Individual must understand all aspects of assigned lenders & OEMs and how different data points interact with one another.
- Utilize data feeds, websites, documents or similar to obtain and process new data updates.
- Individual must enter all required data in an accurate and timely manner.
- Post-entry, individual will audit their own data accuracy, as well as that of their team members.
- Individual will proactively source and obtain new or missing lender & OEM data as needed to ensure all data is available and accurate within products.
- Assist department with automating data entry wherever possible.
- Complete all assigned projects on time and within established SLAs
- Work with vendors and internal teams to enhance products and resolve discrepancies
- Correct any known data errors and respond to inquiries received from customer support, external partners, and internal team members.
Skills & Qualifications:
- Bachelor's degree or 3+ years of experience in a related field
- Proficiency with MS office
- MS Excel expertise is preferred
- Ability to make, understand and analyze API calls/responses (Postman)
10-key experience preferred
- Experience with lender rate sheets and OEM programs is preferred
- Experience with taxes, fees and automobile-financing contracts preferred
- Excellent verbal and written communication skills
- Be organized and adaptable to an ever-changing and fast-moving field
- Must be a team player but also able to work autonomously
- Must perform well under pressure and will need to work long hours occasionally
- High level of data-entry accuracy
- 24/7 rotational shifts
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.