Dermatology Medical Receptionist - Wilmington, NC (WLM)
QualDerm Partners is seeking a dedicated and personable Dermatology Medical Receptionist to join our team in Wilmington, NC (WLM). We are a renowned provider of dermatological services, and our mission is to deliver exceptional care to our patients in a friendly and efficient environment.
As the Dermatology Medical Receptionist, you will be the initial point of interaction for our patients, helping to ensure that their experience is smooth and welcoming. If you have a passion for patient care and thrive in a dynamic healthcare setting, we would love to hear from you.
Responsibilities
- Greet and check in patients with a warm and friendly demeanor.
- Manage phone calls and respond to patient questions regarding appointments and services.
- Schedule patient appointments and coordinate follow-up visits with precision.
- Collect and validate patient information, including insurance coverage and contact details.
- Maintain a neat and organized reception area to enhance patient comfort.
- Perform administrative tasks such as filing, data entry, and ensuring patient records are accurate and up to date.
- Assist in collaboration with clinical staff to streamline patient flow and improve overall office efficiency.
Requirements
- High school diploma or equivalent; medical office administration certification is a plus.
- Experience in a medical receptionist or front office role preferred, particularly in dermatology or healthcare settings.
- Outstanding communication skills and the ability to interact professionally with patients.
- Strong multitasking ability in a fast-paced environment with attention to detail.
- Familiarity with medical terminology and understanding of insurance processes is advantageous.
- Proficiency in electronic health record (EHR) systems and general office software.
- Exceptional organizational skills and a patient-centered attitude to create a welcoming atmosphere.
Benefits
Benefits of joining Qualderm Partners:
- Competitive Pay – Attractive compensation to reward your hard work
- Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
- Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
- Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
- Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
- Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
- Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
- Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
- Exclusive Employee Discounts – Save on products and services with special discounts just for you
- Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.