DeskSide Technician
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualifications
- High school diploma or equivalent required
- 2+ years’ experience
- HP Certification
- Proficient in Microsoft Active Directory
- Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
- Solid foundation of Personal Computer experience
- Excellent troubleshooting capability
- Ability to work in a team environment as well as independently
- Strong sense of customer service
- Proven ability to remain flexible in a changing environment
- Attendance and schedule adherence are requirements of this position
- Ability to walk and bend and perform labor-related duties of connecting computer equipment
- Ability lift up to 50 lbs. when moving electronic equipment.
- May require additional project-specific training