Desktop Engineer

Canvas Worldwide dares to be the challenger the ad industry needs. Do you "Challenge the Comfortable?" Then you'll fit right in here at Canvas.   Named “Most Innovative Agency” by Campaign US, Canvas Worldwide is an independent media agency that provides ingenious solutions for brands looking to challenge the status quo. Our clients include Hyundai, Kia, Genesis, MGM, Starz and McDonald’s (to name a few…).   Our agency cultivates an environment where all are welcome to push outside their comfort zones to solve problems in new ways. We encourage the team to be its best by creating the most positive workplace experience for all. For instance, we outpace the industry on diversity and inclusion AND offer continuous training and workshops for career development. So, if you dare to challenge the comfortable… then keep reading. The Role Canvas Worldwide seeks a Desktop Engineer to join our Technology & Agency Services team (CTAS). We're looking for people who have a passion for technology and bring a progressive view to core services. The role has complete oversight of our endpoints – Windows, macOS, iOS, Android – and ownership of Active Directory/Group Policies. In addition, you will participate in technical architecture, design, and implementation efforts across an agency that embraces a cloud-first approach. Responsibilities · Architect and maintain physical and cloud-based desktop environments using Azure Intune, Microsoft 365, and Atera. · Optimize performance and reliability of cloud-based collaboration tools including Teams, Exchange Online, and SharePoint. · Work with · Work with internal teams and MSP to plan and maintain our network infrastructure, AWS instances, and SAAS-based tools and integrations. · Provide Tier 3 support for escalated issues across Windows, macOS and cloud-based tools. · Manage Active Directory, Group Policies, and virtual desktop environments. Qualifications · Bachelor's preferred · 5 years’ experience in a Windows support environment · Familiarity with network and telecommunication technologies · Familiarity with Microsoft, Google, and AWS Cloud computing · Zendesk experience is a plus