desktop support

Job Title: Desktop Support Representative Onsite Support

Job ID # Fast Path [18976]

Duration: 1+ Years (Possible Extension)

Location: Bannockburn,IL-60015 Onsite)

• Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

• This candidate would need to be a leader type and a well-diversified Deskside Tech.

• Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

• Outlook PST files.

• Break/Fix troubleshooting experience in larger corporate environments.

• Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.

• This candidate would need to be a leader type and a well-diversified Deskside Tech. Someone who can document procedures well (organized).

Additional Information

For more information, Please contact

Shubham

973-295-4595

About the Company

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.