Development Officer, Operations (NYC based)

About the Opportunity 

Reporting to the Deputy Director of Development and accountable to the Chief Development Officer for certain functions, the Development Officer, Operations is a key member of the Development team. This position advances the mission of the Clinton Foundation by leading various operational and administrative functions, and other projects in support of the team. Key functions of this position include ensuring the efficient and accurate management of donor data, revenue tracking and donation administration through extensive use of the Foundation’s CRM database, and other administration functions. This role manages the tracking of donor acknowledgements, and is responsible for managing development team expenses, keeping internal databases updated, and assisting in the development of briefings and memoranda as requested and required.

Core Responsibilities  

Revenue Tracking, Gift Administration & Reporting 

• Oversees the processing and proper recording of gifts and pledge fulfillment

• Prepares gift, pledge, sponsorship, and/or grant agreements, and invoicing

• Assists the CDO and Directors on partnership, major gifts and endowment pledge fulfillment, including reporting, pledge reminders, and other donor communications regarding same

• Prepares the necessary data files of gift receipt letters and appropriate acknowledgement letters according to established procedures

• Builds and manages tracking for contracts, sponsor benefits, and gifts

Data Management 

• Maintains and updates a high-quality donor database that supports the goals and objectives of the department with respect to fundraising and relationship management

• Liaises with others on the team to manage the CRM Database to implement and oversee data entry procedures, data hygiene practices, and database integrity

• Regularly audits and updates donor data to ensure accuracy and reliability

• Assists CDO, Directors, and others in producing routine gift & special revenue reports

• Serves as a resource to Development team in the preparation of CRM queries and lists for various purposes, segmentations, and data file preparation as requested; trains other Development staff members to do likewise

Donor Recognition/Stewardship and Other Administrative 

• Updates financial filings and materials, i.e. W-9s and other documents

• Processes DAF/Foundation letters

• Maintains and updates various Development team forms, instructions, etc. 

• Coordinates Development team office operations, including team meetings, incoming emails, correspondence and calls directed to the Department

• Utilizes data to assist the development team in managing and growing the donor pipeline

• Coordinates physical and digital development outreach including event invitations, physical mailings, and email mail merges

• Supports administrative functions of the Chief Development Officer, including scheduling, coordinating travel logistics, managing expenses, updating internal databases, and responding to written and telephone inquiries

Minimum Qualifications  

What we’re looking for: 

• Bachelor's degree required
• At least 3 years of professional experience in the field in positions of increasing responsibility required
• Experience in non-profit environment with similar responsibility preferred
• Understanding the fundamentals of a Development office and a charitable foundation 
• Significant Data management and list management experience 

Compensation & Benefits 

Our best estimate of the compensation range for this opportunity is $63 - 68K annually, depending on the experience you bring. This role is eligible for overtime pay. This range is based on NYC market rates and may be adjusted if you will be working remotely.  We look forward to discussing our compensation pricing strategy, and your expectations, throughout the interview process. Please also note, the Clinton Foundation prides itself on offering a generous benefits package at little to no cost to employees -  take a look at our benefits page, so you can get a full picture of our total rewards offerings.

About the Clinton Foundation 

Building on a lifetime of public service, President Clinton established the Clinton Foundation on the simple belief that everyone deserves a chance to succeed, everyone has a responsibility to act, and we all do better when we work together. For nearly two decades, that premise has energized the work of the Foundation in overcoming complex challenges and improving the lives of people across the United States and around the world. 

As an operating foundation, we work on issues directly or with strategic partners from the business, government, and nonprofit sectors to create economic opportunity, improve public health, and inspire civic engagement and service. Our programs are designed to make a real difference today while serving as proven models for tomorrow. The goal of every effort is to use available resources to get better results faster – at the lowest possible cost. 

We firmly believe that when diverse groups of people bring resources together in the spirit of true cooperation, transformative ideas will emerge to drive life-changing action. 

Learn more at http://www.clintonfoundation.org, on Facebook at Facebook.com/ClintonFoundation and on Twitter @ClintonFdn.