DevOps Engineer II

• Ovation is a comprehensive customer experience management platform for restaurant brands.

• It offers a better way to connect with guests, build relationships, and improve restaurants beyond long surveys, online reviews, or complaints.

• Manage cloud infrastructure and developer experience for a modern AWS-native SaaS platform.

• Hands-on ownership of CI/CD pipelines, AWS infrastructure, and deployment tooling.

• Collaborate with backend and frontend engineers to ship reliable infrastructure, handle incidents, and improve software deployment.

• Focus on execution and ownership rather than org-wide strategy.

• Work with a diverse AWS architecture including serverless Lambda APIs, Docker/ECS reporting, EventBridge, ClickHouse analytics, and multi-environment deployment.

• Real infrastructure ownership with access to production and critical deployment pipelines.

• Influence platform evolution and developer tooling within a small, impactful team.

• Competitive salary

• Remote-first culture with occasional in-person gatherings

• Clear career growth opportunities

• Budget for tools and learning

• Health benefits with 401k matching

• Flexible hours, generous PTO, company holidays, Focus Fridays, and a messaging policy favoring work-life balance

• Maintain and extend AWS infrastructure across test, staging, and production using AWS CDK (TypeScript) and Terraform.

• Manage compute (Lambda, ECS Fargate), networking (VPC, CloudFront, Route 53), storage (S3, DynamoDB), and messaging (SQS, EventBridge, MSK).

• Review infrastructure PRs ensuring clean, consistent, well-documented IaC.

• Own and enhance GitHub Actions pipelines for backend, containerized, and frontend services.

• Maintain deployment safety controls, rollback, and environment promotion workflows.

• Monitor system health with CloudWatch, New Relic, and AWS X-Ray.

• Participate in on-call rotation, incident response, and proactive reliability improvements.

• Manage AWS IAM roles, policies, GitHub OIDC flows, and secrets lifecycle with AWS Secrets Manager.

• Collaborate with engineers, communicate changes clearly to stakeholders, and suggest process improvements.

• 3-5 years of hands-on AWS experience in production.

• Proficient with Lambda, ECS, VPC, CloudFront, S3, DynamoDB, SQS, EventBridge.

• Strong understanding of IAM and secure credential management.

• Experience with IaC tools like AWS CDK, Terraform, or CloudFormation.

• Skilled in CI/CD pipelines (GitHub Actions, CircleCI, Jenkins) and automation scripting.

• Knowledge of Docker, container lifecycle, ECS Fargate, serverless frameworks.

• Experienced in monitoring and observability tools with incident handling skills.

• Familiarity with AWS CDK, Terraform, GitHub Actions, Serverless Framework.

• Comfortable with MongoDB Atlas, ClickHouse, Redis, DynamoDB operational support.

• Experience in SaaS multi-tenant platforms, event-driven architectures, multi-environment deployments, and on-call practices.

Tech Stack:

• Cloud: AWS (Lambda, ECS Fargate, ECR, S3, CloudFront, API Gateway, Route 53, SQS, EventBridge, DynamoDB, Secrets Manager, CloudWatch, X-Ray, Cognito, MSK)

• IaC: AWS CDK (TypeScript), Terraform

• CI/CD: GitHub Actions

• Containers: Docker, Amazon ECR, ECS Fargate

• Serverless: Serverless Framework

• Monitoring: New Relic APM, CloudWatch, AWS X-Ray, Sentry

• Databases: MongoDB Atlas, ClickHouse, Redis, DynamoDB

• Language: TypeScript / Node.js 20 (for CDK and scripting)

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