Is the Digital Literacy Instructor role at Ywcaworks remote?

The Digital Literacy Instructor role at Ywcaworks is an on-site position located in Auburn, WA.

How do I apply for the Digital Literacy Instructor position at Ywcaworks?

You can apply for the Digital Literacy Instructor position at Ywcaworks directly through HireHere. Click the "Apply" button on the job listing to be taken to the application page.

Digital Literacy Instructor

YwcaworksAuburn, WA2h ago

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The Digital Literacy Instructor is responsible for delivering high-quality, inclusive, and culturally relevant digital literacy instruction to residents of King County Housing Authority (KCHA) properties, particularly Firwood Circle and Burndale Homes. This role supports individuals—especially those furthest from opportunity, including limited-English speakers, immigrants and refugees, older adults, and low-income jobseekers—in gaining confidence and critical technology skills to pursue employment, education, and navigate everyday digital tasks. This position reflects a collaborative “blended ownership” model in which KCHA provides space, outreach assistance, and access to laptops and Wi-Fi, while YWCA provides direct recruitment and instructional services. Training will be offered in group classes and one-on-one settings and may be co-taught with ESL or career navigation support.

This position requires critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Expectations of your role:

Conduct outreach and coordinate with KCHA to recruit and enroll residents in digital literacy classes, ensuring equitable access for Section 8 and public housing participants.

Assess learners’ skill levels and language needs to customize instruction that is accessible and relevant.

Deliver digital skills training using existing and adapted curricula, ranging from foundational to advanced levels

Integrate job readiness and/or ESL support into instruction, based on learner goals.

Provide one-on-one support and coaching for learners with specific digital needs, such as telehealth access, resume creation, GED prep, or online career training

Providing hands-on opportunities for students to practice newly acquired skills in real-world scenarios

Refer participants to advanced digital upskilling options (e.g., Coursera, Northstar Digital Literacy, LinkedIn Learning, DigitalLearn.org, Microsoft certifications) as appropriate.

Track attendance, student progress, and skill milestones using internal databases; prepare narrative and quantitative reports for funders.

Collaborate closely with YWCA career navigators and KCHA resident service coordinators.

Coordinate with KCHA and PC’s for People to provide digital devices to residents

Foster an inclusive and empowering classroom environment grounded in the principles of equity, antiracism, and trauma-informed practice.

Participate in program evaluation activities, digital equity coalitions, and community meetings as needed.

Demonstrate the ability to interact with people of different cultures

Perform other duties as assigned

Must have's to be successful:

Demonstrated commitment to racial, gender, and digital justice.

Minimum 1–2 years of experience in digital skills instruction or adult education, preferably with multicultural and multilingual learners.

Proficiency in Microsoft Office, Google Workspace, email platforms, and basic troubleshooting.

Comfort with virtual learning platforms such as Zoom, Teams, or Google Meet.

Ability to teach and explain digital concepts clearly to learners at varied skill levels.

Strong interpersonal and cross-cultural communication skills.

Experience working with communities impacted by poverty, displacement, language barriers, or limited tech access.

Understanding of trauma-informed and participant-centered teaching practices.

Familiarity with workforce development or case management models is a plus.

Hours, Rate, and Benefits

Hourly Rate: $28.00

Hours: 20 Hours per week

Excellent benefits package including vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information

At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan

Physical Requirements

Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community

Frequently stands, walks, carries laptop and paperwork to perform duties in the office and in traveling to off-site meetings

Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies

Frequently lifts and carries up to 5 lbs. of paperwork, files and training materials, occasionally up to 40 lbs.

Frequently to occasionally performs close work while updating files, reading program information and using computers

Occasionally kneels, bends, pushes and pulls in obtaining files in drawers

#LI-Onsite

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Digital Literacy Instructor

Expectations of your role:

Must have's to be successful:

Hours, Rate, and Benefits

Physical Requirements

Explore Education

People also search for