Digital Product Manager
The PRODUCT MANAGER role is based in Tunis, the role is full-time, reporting to the Head of Operations.
Scope of work covers the following:
- Design and production of online products (web and mobile): functional scope, prototyping of pages, expression of need (strong ROI component), etc.
- Enhancing the already existing products in Tunisia and Middle East area.
- Product development monitoring: liaison between the project stakeholders (technical, graphic, animation / moderation, etc.) and functional teams.
- Creative design: preparation of marketing briefs for the creation of promotional elements (landing pages, banner ads, newsletters, etc.) in cooperation with Advertising teams.
- Reporting and analysis: monitoring and analysis of product performance, users activity, income, ARPU...etc
- Constant optimization of customer journeys, UX and flow while respecting the constraints of profitability, ergonomics and accessibility and benchmark of the competition.
- Doing competitive analysis of other similar services/products in the market, giving conclusions and recommendations.
- Building needed Presentations to easily share foundations, reports with stakeholders.
- Highlighting and updating our best practices in marketing (Banners, LPs, SMS campaigns...etc)
- Organizing and maintaining project files and documents securely.
Qualifications
- 3 to 5 years’ experience in the VAS ecosystem (telecommunication or aggregators..etc)
- with bachelor’s degree of a Business School or equivalent. (a minimum of 3 years of the experience is in E-Commerce).
- Passionate about internet, mobile, new technologies and social networks. You are active, you take initiatives, dynamic, careful and with a strong team spirit. In addition, you have a good capacity of adaptation with the environment.
- Result oriented to evolve in a world of ROI / Performance marketing.
- you like the operational and the management of projects and you are sensitive to the technique and its problems to communicate with a technical project manager.
- Finally, you master the Office suite and internet tools and you can express yourself and understand English. French would be a plus.