Director, Community & Developer Advocacy
$220k - $240k USD
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.
Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.
At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.
We are hiring a Director of Community & Developer Advocacy to found and scale Tines’ community and technical content engine. You will create a thriving technical builder community and build a repeatable system that scales creation, curation, and distribution of high-quality templates and library content. This is a hands-on senior role at the intersection of community building, developer advocacy, and growth.You will manage a team of 3 (1 person in- seat, 2 to- be-hired).
What you’ll be doing
- Own the community strategy, operating model, and platform decision, then launch and drive early momentum.
- Build core community programs (e.g. office hours, AMAs, challenges, champions).
- Own templates and the library end-to-end, including the template quality bar and review process.
- Build the technical content pipeline: intake, prioritisation, creation, QA, publishing, curation, and maintenance.
- Establish a bottom-up contributor motion (customers, champions, partners) to scale breadth and depth of our templates & library sustainably.
- Partner with wider Growth and Product org on developing strong feedback loops and improving user activation.
- Partner with Support to make the community genuinely useful from day one via clear escalation and coverage models.
- Partner with Marketing on packaging and amplification of programs and content.
- Define a small, high-leverage evangelism motion that feeds the community and content engine (bounded scope, minimal travel).
What you will bring with you
- 10+ years of relevant experience in technical community building, developer advocacy/DevRel, technical education, ecosystem programs, or adjacent growth roles. Preferably with experience in an early stage, high growth company.
- Strong technical credibility with builders, with enough depth to operate as a power user and earn trust with technical practitioners.
- Demonstrated experience building technical communities and developer programs, including launching new motions and creating durable momentum.
- Proven ability to scale technical content or asset engines (e.g. templates, examples, playbooks), with clear standards and governance.
- A builder mindset with pace, you ship v1 quickly, learn in public, iterate, and keep the scope winnable, even with ambiguity.
- Strong judgement and ownership, able to set a high bar, prioritise well, and deliver outcomes in ambiguity.
- Metrics-oriented and operationally excellent, able to run a clear cadence and measure value, not just activity.
- Strong cross-functional leadership, partnering effectively across Product, Support, Marketing, and Partnerships to execute at pace.
Target Annual Compensation: $220K-$240k salary + bonus and equity
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At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.