Director, Marketing Operations

The Role

As the Director of Marketing Operations, you will serve as the strategic architect and senior owner of Newsela’s marketing operations infrastructure. You will define and lead the long-term MarTech, data models, analytics and operations roadmap that enables our go-to-market (GTM) teams to scale efficiently, accelerate demand, and improve educator engagement across our product suite.

In this role, you will partner closely with senior GTM leadership, and ensure our systems, reporting frameworks, and operational processes support high-velocity growth. You will bring deep analytical expertise, translate complex data into actionable insight, and guide senior leaders in making data-informed decisions that accelerate demand and drive impact.

You will lead a high-performing team and drive the advanced strategic and analytical leadership necessary to evolve our Marketing Operations function. This role is well suited for someone who thrives in complex, data-driven environments and enjoys shaping high-impact operational strategy.

You Will:

Strategic Leadership & Vision

• Define and lead the Marketing Operations strategic vision and multi-year roadmap, ensuring alignment with Newsela’s marketing objectives, growth targets, and company OKRs.
• Serve as the senior leader over Newsela’s end-to-end Marketing Technology stack, defining the long-term architecture, integration strategy, governance model, and investment decisions.
• Establish and drive operational frameworks and standards that create measurable efficiency, scalability, and data accuracy across all marketing channels and GTM motions.

Advanced Analytics & Insights

• Lead the enterprise marketing analytics function, leveraging AI-driven tools and models to deliver insights that inform GTM strategy, forecast performance, and optimize demand-generation workflows (e.g., predictive scoring, segmentation, content routing, attribution), improving lead quality, campaign efficiency, and overall funnel performance.
• Define and govern Newsela’s marketing attribution model, funnel performance standards, segmentation logic, and experimentation analytics.
• Partner with cross-functional stakeholders to ensure a unified, accurate view of pipeline, performance, and customer engagement across BI tools.

Systems & Operational Excellence

• Architect, optimize, and govern all core operational flows. Including lifecycle automation, lead scoring, lead routing, campaign infrastructure, audience segmentation, and MQL frameworks.
• Ensure data integrity, system hygiene, and reliable data flow from website to Marketo to Salesforce and through downstream systems.
• Evaluate and implement new technologies that enhance automation, analytics, personalization, and operational efficiency.

Cross-Functional Executive Partnership

• Act as a trusted strategic partner to GTM leadership, influencing decisions with operational insights and data-driven recommendations.
• Collaborate with program leads and channel owners to optimize campaign performance, improve conversion funnels, and accelerate demand generation.
• Partner with Finance and Sales leadership on forecasting, pipeline analytics, campaign ROI analysis, and planning cycles.

Team Leadership & Talent Development

• Lead, expand, and mentor a high-performing Marketing Operations team, cultivating a culture of accountability, innovation, and continuous improvement.
• Provide coaching, professional development, and clear success metrics to enable your team to deliver meaningful impact at scale.
• Oversee vendor relationships and guide cross-functional teams through operational change-management, system rollouts, and process transformation.

Why You’ll Love This Role

• You will shape the analytical foundation that drives Newsela’s GTM strategy.
• You will lead the evolution of our attribution, forecasting, and performance analytics frameworks.
• You will influence major business decisions by delivering insights grounded in data and operational excellence.
• You’ll work cross-functionally with senior leaders to solve complex, high-impact analytical and systems challenges.

Why You’re a Great Fit

• 8+ years in Marketing Operations, Revenue Operations, or Analytics within B2B SaaS environments.
• 2-3 years of people leadership experience.
• Deep expertise in advanced analytics, including attribution modeling, experimentation, forecasting, and BI tools (e.g., Tableau).
• Proven ability to build complex systems, automate operational workflows, and establish scalable operating frameworks.
• Strong leadership skills with experience guiding teams through analytical and technical work.
• Exceptional communication skills, with the ability to distill sophisticated analyses into clear guidance for stakeholders at all levels.
• A strategic thinker with the capacity to operate at both a high altitude and a hands-on analytical depth.

Why you’ll love working at Newsela:

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul. 
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! 
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Time Off: Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development:Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

About Newsela:

Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.

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