Director of Account Management

About Company:

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India.

Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists.

Job Description:

As an Account Manager you will be responsible for ensuring customer success and growth in
Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand.
building, how to sell innovation, drive deals forward and compress decision cycles. You will play a
key role in driving our business to great heights and drive our revenue growth in parallel. We're
looking for a passionate farming growth hacker with a track record of proven success in Data
Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an
added advantage.

Job Responsibilities:

As an Account Manager, you will have the opportunity to work on major business initiatives that
contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the
responsibility of managing multiple account management strategy implementation assignments
supporting the Account Management function & will work directly with the business, IT and strategy.
teams in catering to the end-to-end business needs.

Essential Responsibilities:

• Manage account management strategy implementation and validation
• Effective communication and presentation skills. Ability to work as in a team as well as contributing
as an individual
• Lead and provide a road map for the team of account managers. Able to establish priorities and
coordinate work.
• Ability to evaluate, scrutinize and strategize Account growth path and movement in the logos being
managed by the team.
• Able to Influence Senior Management/Team on new tools/solutions/ideas.
• Able to self-initiate process/project, programs and drive Change Leadership.

• Builds and maintains effective relationships with a defined customer base to ensure a high level of
satisfaction and increase revenues. Identifies, develops, and typically closes new sales opportunities.
within these logos.
• Should have experience in project-based account management & staff augmentation
• Fair knowledge of Account mapping along with revenue and people forecasting
• Account growth planning & following process of sales evaluation and frameworks
• Expertise in handling escalations & responding to RFI & RFP
• Should have a fair understanding on PnL & Quarterly planning process
• Participate in regular account reviews ensuring participation both from Sigmoid’s key influences
and the customer.

Qualifications/Requirements:

• MBA (Preferably from premium B school) in Sales/ Marketing/ any other related discipline
• Graduation (any)
• Minimum 10+ to 20 years of relevant experience in B2B Sales and Account Management roles
for Fortune 1000 enterprise customers
• Minimum 8+ years’ experience in account management
• Should have experience in the enterprise (B2B) selling across
BFSI/CPG/Healthcare/Retail/Manufacturing is desirable.
• Technically savvy with experience working on Big Data and associated technology-related projects.
• Should have exposure to enterprise solutions and consultative selling- Large Corporates is
desirable
• Strategic thinker; innovative problem solver; self-starter; team player.
• To build inroads into the enterprise accounts and generate profitable sales leading to revenue for
Sigmoid. Account-level relationship management.
• Strengthen brand recall in the set of accounts within the verticals
• Adhere to the account management process; thereby creating enhanced brand visibility,
comprehensive understanding of account opportunity, and improved forecast accuracyfor
predictable business results.
• Should be willing to stretch till EST time zone which may typically go till 11pm to
midnight at times