Director of Engineering, Intelligence Platform

About the role: 

Forter is looking for a Director of Engineering to lead our Intelligence Platform and internal AI transformation. As the Director of this group, you will drive the AI platform and adoption at Forter, and build the self-service analytics & ML platform which is a force multiplier to employees across the company.

AI and analytics are central to how Forter operates, across the entire organization. They power our decisions which are our business, and enable us to move fast and release features at a rapid pace, and provide the backdrop for much of the innovation currently occurring in the company.

This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future - including infrastructure for autonomous and interactive agents, AI guardrails and evaluation frameworks to ensure performance and safety, and state-of-the-art AI and Agentic patterns.

Why should you join us?

Forter is entering the most meaningful shift and outsized opportunity in its technological history - and you will be at the center of it.

You’ll work directly with senior leadership, partner across departments, and shape the roadmap for internal platforms used daily by hundreds of employees - inside a company where data, ML, and engineering are truly the core of the business.

If you’re energized by leading through ambiguity, shaping platforms from the ground up, delivering visible company-wide impact and creating leverage for an entire organization, this is an exceptional place to do your best work.

What you will be doing:

• Drive AI transformation inside Forter, designing the AI & agents platform that powers both internal and customer-facing solutions
• Partner with leaders and teams across Forter to accelerate AI adoption & business impact
• Lead and grow multiple engineering teams (~15 engineers), driving the vision and strategy for Forter’s internal analytics, ML, and AI infrastructure.
• Build and evolve high-scale, self-service platforms for research environments, model training, evaluation, and experimentation
• Mentor and empower engineering managers, senior engineers, and future leaders

Who are you?

• A person who’s hungry, plugged into the AI world and looking to stay ahead of the curve, loves experimenting, and has strong opinions about where the industry is headed - and wants to help us get there faster
• High urgency and strong ownership - takes initiative, creates momentum, and refuses to let things stall
• Experienced in driving Engineering organization-wide adoption of internal platforms - able to create pull, build excitement, and ensure real, measurable usage.
• Can think like a product leader - curious about users, sharp at prioritization, and focused on building platform capabilities that deliver real impact
• Comfortable stepping in and directly managing top ICs in strategic areas (such as AI engineering) to maintain momentum, executive alignment, and high-impact delivery
• A confident communicator who thrives in cross-company collaboration, presents comfortably to leadership, and knows how to influence, align, and move people
• Experienced people manager with real exposure to data, ML, or AI work - comfortable leading teams at the intersection of these domains
• Comfortable owning vendor relationships and budgets - evaluating tools, negotiating costs, and managing relationships

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.