We’re hiring a technical Product Manager to own Cloudinary’s ISV and ecosystem integrations - technical product work that sits at the intersection of partner engineering, Cloudinary’s platform, and specific Cloudinary products. In this role you will be responsible for representing partner & customer needs internally, owning integration technical designs and roadmaps, and delivering and growing integrations via internal, outsourced and agentic development models. The PM will operate across both experimentation / prototypes and roadmap (operational integrations at scale) activities for specific ecosystems like CMS, PIM and MarTech.
Why this role matters
Ecosystem integrations are a strategic growth lever - enabling Cloudinary to be the single source of truth for media in the organization, and to generate repeatable ISV partner-led ARR. This role sits at the technical and commercial center of that motion: delivering partner integration experiences that both delight customers and create measurable revenue impact.
Top priorities:
Working closely with customers and partners to understand how Cloudinary is used when integrated in customer technology stacks.Executing on Cloudinary’s strategic vision - to become ubiquitous as a media platform, for multiple personas in any technology stack that touches media.Act as the technical PM for ISV activity - lead integrations for selected CMS, PIM and MarTech vendors.Work closely with partners and customers to define integration scope, success criteria and adoption plans.Partner tightly with Product Management platform teams, to represent integrability requirements - act as an internal customer for platform enhancements that serve the integrability needs, and bring PM ownership into Product where needed.Define and oversee successful development of integrations - choose and run the delivery model (internal, outsourced vendors, or agentic/automated approaches), and be accountable for delivery, reliability and time-to-value - teaming up with Program management, and ecosystem Architecture, for technical oversight.
What you’ll own:
End-to-end product ownership for ecosystem integrations - from partner discovery and technical scoping through delivery, launch and post-launch operations. This includes integration API design, contract requirements, error modes, monitoring and runbooks.Technical product roadmap - define integration architecture and roadmap that drives ecosystem enablement and integrates with Platform & Product requirements. Ensure integrability requirements feed into Platform roadmaps.Drive both exploratory and enterprise workstreams - run fast prototypes / experiments (hypothesis → prototype → evaluate) and operationalize proven integrations for scale. Measure cost, reliability and time-to-value as primary evaluation axes.Specify and validate the work of delivery partners & outsourcing - select, coordinate, balance cost, expertise and strategic risk when choosing internal vs external execution. Set up outsourcing for success.Experiment with new delivery approaches - prototype and evaluate agent-based integration patterns and MediaFlow-based blocks where appropriate to lower cost/risk for low-volume ecosystems.Partner GTM & adoption - work with Partnerships, Marketing, Sales and CS to build partner GTM plans, enable SIs, and drive adoption metrics tied to partner impact and ARR.Quality, observability & KTLO - own SLA/reliability targets for integrations and ensure KTLO items are correctly scoped and funded (operate/handoffs)
Success metrics:
Number of validated integrations launched and successfully adopted by partners/customers.Revenue / ARR influenced or sourced via ecosystem integrations and partner GTM motions.Time-to-value for integrations (prototype → production) and cost per integration (including outsourced spend).Integration reliability / uptime and operational MTTR.Partner satisfaction and enablement metrics (SI enablement, certifications, partner referrals).
What we’re looking for:
5+ years in product management, preferably with direct experience building integrations, app marketplaces, partner products or ISV developer experiences. (Director-level experience is helpful for coordinating across Product, Platform and R&D).Strong technical fluency - APIs, webhooks, authentication patterns (OAuth), data models (CMS/PIM/content schemas), message flows and integration testing strategies.Experience working with ISVs and SIs - particularly DAM, CMS, PIM, MarTech ecosystems (or equivalent enterprise SaaS integrations).Proven track record of delivering through outsourced vendors and delivery partners, including scoping, vendor selection, SLAs and contract management.Strong partner & stakeholder management skills - able to align Product, R&D, Partnerships, Sales and CS around integration priorities and tradeoffs.Comfortable with experimentation: define hypotheses, run fast pilots, and make scale/KTLO tradeoffs based on measured results.Excellent written & verbal communications, and experience producing technical requirements, PRDs and runbooks. Experience supporting GTM plans is a plus.
Behaviors & leadership:
Operates as a full owner for integrations product management: drives clarity, simplifies tradeoffs and consistently pushes to measurable outcomesPragmatic about build vs buy vs agentic models - chooses the delivery approach that minimizes risk and maximizes partner value.Able to influence senior stakeholders across Product, R&D and GTM functions and negotiate tradeoffs at the organizational level.
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