Director, Product

Kapitus is seeking a strategic and execution-oriented Director of Product to lead high-impact product initiatives across the organization. This role will partner closely with executive leadership and cross-functional teams to shape product strategy, drive measurable business outcomes, and ensure disciplined execution across products and platforms.

While this is a Director-level role, it will initially operate as a senior individual contributor with end-to-end portfolio accountability. This leader must be equally comfortable defining strategy and driving execution. As the product function matures, this individual will build and lead a team of Product Owners and Business Analysts.

This role serves as a critical bridge between business priorities and technical delivery, ensuring that product investments improve revenue performance, operational efficiency, scalability, and customer experience.

What You’ll Do:

Product Strategy & Business Case Development

· Partner with the VP of Product to shape product vision, portfolio priorities, and long-term roadmap

· Develop clear business cases for new initiatives, including ROI analysis, cost considerations, risk assessment, and success metrics

· Translate company objectives into outcome-driven roadmaps grounded in measurable impact

· Ensure alignment across Product, Engineering, Sales, Operations, Legal, and Finance

· Drive prioritization decisions based on business value, effort, and strategic fit

Market Research & Opportunity Assessment

· Conduct market research, competitive analysis, and customer discovery to inform product direction

· Evaluate build vs. buy decisions through structured analysis

· Identify growth opportunities, monetization strategies, and operational efficiency improvements

· Present insights and recommendations to executive stakeholders with clarity and confidence

Vendor Evaluation, Management & Onboarding

· Identify, evaluate, and select third-party vendors or technology partners when appropriate, in accordance with vendor onboarding and compliance requirements

· Lead due diligence, contract evaluation, and implementation planning in partnership with Legal, Finance, and Technology

· Oversee vendor onboarding and integration into internal systems and workflows

· Monitor vendor performance, ROI, and ongoing value realization

Hands-On Product Ownership (Immediate Need)

· Act as Product Owner for key initiatives until additional roles are hired

· Ensure solutions are scalable, repeatable, and well-documented

· Drive initiatives from concept through launch and post-release performance measurement

Operational Foundation & Team Building

· Refine product management processes, documentation standards, and intake frameworks

· Establish and enforce scalable prioritization and governance models

· Participate in hiring and onboarding of future Product Owners and Business Analysts

· Mentor and develop team members as the organization grows

Execution & Accountability

· Ensure predictable delivery and strong cross-functional communication

· Serve as escalation point for product trade-offs and decision-making

· Define and track KPIs tied to revenue, operational efficiency, and customer impact

· Continuously refine processes to improve speed, quality, and transparency

· Scale impact through strong judgment, prioritization discipline, and process improvement before expanding team size

What We’re Looking For:

· Bachelor’s degree in Business, Information Systems, Computer Engineering, or a related field; MBA or other advanced degree preferred

· 8–12+ years of product management experience with demonstrated ownership of complex initiatives, platforms, or portfolios

· Experience in fintech, lending, financial services, or other regulated or risk-managed environments, with a strong understanding of financial systems, processes, and industry best practices

· Proven track record of delivering measurable business outcomes, including revenue growth, operational efficiency gains, or improvements in sales performance

· Ability to operate strategically while driving execution, managing both long-term product direction and day-to-day delivery outcomes

· Strong business judgment and the ability to make principled tradeoffs when balancing risk, speed, and value

· Intellectual agility and comfort operating in ambiguity within fast-moving or evolving environments

· Demonstrated ability to scale impact through sound judgment, prioritization, and operational discipline before expanding headcount

· Demonstrated ability to influence senior leaders and external partners, building alignment and trust across cross-functional stakeholders

· Excellent verbal and written communication skills, with the ability to engage effectively in executive forums and translate complex concepts for both technical and non-technical audiences

· Strong analytical and problem-solving capabilities, with a data-driven approach and attention to detail

· High accountability with a bias toward measurable outcomes, continuous improvement, and operational excellence

Preferred Skills:

· Experience in managing sales related products and processes

· Experience with Salesforce and API integrations

· Demonstrated ownership of measurable business outcomes

· Professional certifications in Product Management and/or Agile Practices

Kapitus Total Rewards Package Includes:

Competitive Base Salary Range of $120,400-$193,200 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.

Annual Incentive Compensation Eligibility – Up to 15% annually

Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.

100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.

Voluntary Insurance: Supplemental life insurance as well as enhanced short and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.

Paid Parental Leave : Beyond state-mandated leave policies, Kapitus provides company-paid parental leave, supporting our employees during important family milestones.

LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:

Pet and car insurance discounts.

Financial services such as LegalShield.

Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.

Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.

Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.

Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.

Paid Time Off and Sick Time

Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed.

We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work.

We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission:

At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to

champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.