Dutch Customer Success Specialist - Work Remote In Greece

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Dutch Customer Success Specialist to work remotely while residing in Greece! This position allows you to combine your professional aspirations with the beauty and lifestyle of Greece, all from the comfort of your home. In this role, you will be crucial in ensuring that our Dutch-speaking clients receive top-notch support and are equipped to maximize their experience with our services.

Key Responsibilities

• Serve as the primary contact for Dutch-speaking clients, building strong relationships to enhance their satisfaction.
• Assist clients in navigating our products and services for optimal usage.
• Regularly assess client satisfaction and proactively provide resources for their ongoing success.
• Maintain detailed records of client interactions and feedback in our CRM system to foster continuous improvement.
• Collaborate with various teams to resolve client issues efficiently and effectively.
• Stay informed about industry trends to provide valuable insights to clients.

Requirements

• Fluency in Dutch (both written and spoken) is required; English proficiency is a plus.
• Prior experience in customer success or a client-facing role is desirable.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities with a focus on client needs.
• Familiarity with CRM systems and comfortable with technology.
• Commitment to customer satisfaction and achieving results.
• Ability to work independently in a remote capacity while managing time effectively.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...