Dutch Customer Support Specialist - Remote In Greece

Join Mercier Consultancy MD as a Dutch Customer Support Specialist and enjoy the flexibility of working remotely from Greece. This role is perfect for individuals who are fluent in Dutch and have a strong desire to provide excellent customer service. As a key member of our support team, you will assist Dutch-speaking clients with their inquiries, ensuring they receive the timely and effective support they need.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
• Help customers with inquiries, troubleshooting issues, and providing product information.
• Accurately document customer interactions and maintain records for follow-up.
• Collaborate with internal teams to resolve complex inquiries and enhance customer satisfaction.
• Stay updated with product knowledge and service offerings to provide accurate support.
• Engage in regular training sessions to improve your skills and knowledge.

Requirements

• Fluency in Dutch (oral and written) is essential; English proficiency is a plus.
• Previous experience in customer support or related fields is preferred.
• Strong communication and interpersonal skills to effectively engage with customers.
• Excellent problem-solving abilities with a customer-focused approach.
• Familiarity with CRM systems and proficiency with computer applications.
• Ability to work independently and thrive in a remote work environment.
• Strong organizational skills and a proactive attitude.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...