Mercier Consultancy is excited to offer a remarkable opportunity for a Dutch Speaking Customer Service Agent in Greece! We are seeking motivated and enthusiastic individuals who are ready to provide exceptional support to our Dutch-speaking clients while enjoying the beautiful surroundings and lifestyle that Greece has to offer. Our fully paid relocation package ensures a smooth transition to your new role!
As a Dutch Speaking Customer Service Agent, you will be responsible for assisting customers with their inquiries, resolving issues, and helping them navigate our services effectively. Your fluency in Dutch will be vital in delivering high-quality customer support and contributing to an excellent client experience.
Responsibilities
- Support Dutch-speaking customers via phone, email, and chat with inquiries and concerns
- Provide solutions and assist clients with our products and services
- Accurately document customer interactions in our CRM system
- Work collaboratively with team members to resolve complex customer inquiries
- Educate customers on best practices for utilizing our services
- Collect customer feedback to inform service improvements
- Participate in training sessions to stay updated on products and policies
Requirements
- Fluency in Dutch and English, both written and verbal
- Exceptional communication and customer service skills
- Experience in customer service or a related field is advantageous
- Strong problem-solving skills and attention to detail
- A positive attitude and ability to work well in a team environment
- Excellent time management and organizational abilities
- Willingness to relocate to Greece and adapt to a new cultural environment
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and Hotel )
- Fee for the Real State agency paid by our client.
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel.
- Fully Paid Training
- Free Greek Course
- Discounts and Benefits with their partners
- And More...
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At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.
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