Dutch Speaking Customer Service for Tech Company in Greece - Remote In Greece

Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives for a leading tech company based in Greece. This is a fully remote position for candidates residing in Greece. If you're tech-savvy and have a passion for providing outstanding customer service, we invite you to join our team and help customers navigate their inquiries while supporting their technology needs.

Key Responsibilities

• Respond to customer inquiries about tech products and services via phone, email, and chat in Dutch.
• Assist customers with troubleshooting technical issues and guide them on effective use of products.
• Provide information on product features, updates, and technical specifications.
• Document all customer interactions accurately in the CRM system to ensure seamless service.
• Collaborate with technical and sales teams to resolve issues and improve customer satisfaction.
• Stay informed on the latest trends and updates in technology to provide relevant assistance to customers.

Requirements

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service, particularly in the tech sector, is preferred.
• Excellent communication and interpersonal skills with a proactive approach.
• Strong problem-solving abilities with a customer-centric focus.
• Comfortable with technology and able to learn new systems quickly.
• Experience with CRM software and general computer applications is desirable.
• Must reside in Greece and be available to work flexible hours as necessary.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...