eCommerce Compliance & Fraud Specialist (f/m/d)
Purpose of Position
The Network Quality Intelligence Specialist plays a key role in protecting the integrity of the Awin network by designing, supporting, and executing fraud detection, fraud handling, compliance, and risk mitigation processes across the network. The role requires a strong technical mindset, particularly in working with data, interpreting system outputs, and investigating behavioural patterns within datasets associated with fraudulent or non-compliant activity.
The specialist will contribute to maintaining the security and commercial trust of the platform, its advertisers, publishers, and third-party partners by applying structured analytical methods to detect, prevent, and respond to suspicious, abusive, or fraudulent behavior. A fundamental understanding of affiliate marketing mechanics, tracking technology, and performance attribution is essential to this role.
Key Responsibilities
Publisher and Partner Risk Assessment
- Conduct technical and behavioral reviews of publisher operations on the Awin network, handle communications with Publisher, Advertisers, and Agency client, and activity signals to ensure compliance with platform policies.
- Analyze publisher websites, traffic behavior, and business models to identify fraud, compliance, or quality risks.
- Monitor lifecycle activity patterns using platform data, which includes tracking signals, and performance metrics.
Data Investigation and Monitoring
- Perform structured investigations using reporting tools, query-based logic, and business intelligence platforms such as PowerBI and SQL.
- Identify anomalies in conversion patterns, payment flows, traffic sources, and engagement behavior.
- Develop repeatable investigation approaches using SQL-like logic, reporting dashboards, or platform analytics tools.
Fraud Detection and Process Improvement
- Support the development of fraud and risk detection strategies using rule-based analysis, behavioral signals, and emerging intelligence methods.
- Document investigation outcomes, enforcement decisions, and risk insights.
- Contribute to continuous improvement of monitoring workflows and analytical capabilities.
Payment, Tracking, and Performance Monitoring
- Monitor publisher earnings, conversion attribution signals, and transaction flows across network platforms.
- Identify irregularities such as abnormal conversion rates, click-to-conversion timing anomalies, or traffic quality concerns.
- Develop a practical understanding of affiliate tracking mechanisms, including cookie-based attribution, redirect flows, and event capture.
Advisory and Stakeholder Support
- Provide guidance to internal teams and external partners on fraud prevention, compliance standards, and network quality best practices.
- Translate technical findings into clear operational insights for both technical and non-technical audiences.
- Communicate investigation findings and risk decisions to clients, partners, and internal and external stakeholders in a clear, professional, and commercially aware manner.
Skills & Technical Expertise Requirements
- Minimum of 2 years experience in fraud investigation, risk operations, or technical customer operations within digital platforms, fintech, advertising technology, or e-commerce environments.
- Strong analytical mindset with the ability to interpret structured data outputs and investigate complex behavioural patterns.
- Intermediate proficiency in query-based analysis (SQL or equivalent logical query thinking is highly desirable).
- Fundamental understanding of affiliate marketing ecosystems, including tracking technology, attribution logic, and performance measurement.
- Proven experience working with reporting and visualization tools such as Tableau, Power BI, or similar BI platforms.
- Ability to interpret operational data signals and apply structured reasoning to identify risk or compliance concerns.
- Ability to work with operational workflow tools such as Asana or comparable task management systems.
- Experience using workflow or ticketing platforms such as Salesforce, Zendesk, or equivalent case management systems.
- Experience analyzing web intelligence tools such as SimilarWeb or equivalent platforms.
- Experience with AI/ML-assisted risk detection concepts.
- Comfort working with technical documentation and operational datasets.
- Fluency in English is required (knowledge of German is advantageous but not essential)
Our Offer
- Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
- Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
- Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.