Engineering Manager, Business Growth (ChatGPT)

About the Role

We’re hiring an Engineering Manager to lead Business Growth for ChatGPT. This team owns the full journey of how professionals and teams adopt ChatGPT — from discovery and signup to onboarding, activation, paid conversion, seat expansion, and Enterprise readiness.

This is a highly impactful role for a product-minded engineering leader who thrives in ambiguity and operates with founder-level ownership. You’ll lead a small, senior team and help shape how businesses around the world use AI to do their best work.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Lead a team of engineers building growth systems across onboarding, activation, trials, and monetization.

• Own critical business funnels: Free → Business, Trial → Paid, and seat expansion.

• Partner deeply with Product, Design, Data Science, GTM, Marketing, FinEng, and other Growth teams.

• Design and iterate on onboarding flows tailored to user intent and acquisition channel.

• Drive activation of teams and adoption of meaningful workflows.

• Build product signals and tools to identify and support Enterprise-ready customers.

• Translate ambiguous problems into clear strategies, roadmaps, and execution plans.

• Maintain high engineering quality while moving quickly through experimentation.

You might thrive in this role if you:

• A product-oriented Engineering Leader.

• Experienced leading teams in B2B SaaS, SMB, or collaboration products.

• Strong intuition for onboarding, activation, conversion, and lifecycle mechanics.

• Comfortable operating with high autonomy and making strategic tradeoffs.

• Collaborative, low-ego leader who communicates clearly and builds trust across functions.

• Excited to build systems from scratch in a fast-moving environment.

• Experience with growth engineering, experimentation platforms, or monetization systems.

• Background in seat-based SaaS or bottoms-up adoption models.

• Familiarity with Enterprise upgrade paths and GTM workflows.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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