Engineering Manager, Python – India CoE
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
Job Details
InvoiceCloud is expanding its India Center of Excellence to mirror and extend U.S. engineering capabilities. We are seeking an Engineering Manager to build and lead high-performing teams within the IVR Technology Group, a subsidiary of InvoiceCloud, supporting secure, cloud-based communications, billing, and payment solutions.
Reporting to the VP of Product Engineering, this role is responsible for people leadership, technical direction, and delivery execution across Python-based services, telephony integrations, and platform modernization initiatives. The Engineering Manager ensures consistency, quality, and compliance across a globally distributed engineering environment.
Success Profile
At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.
Strategic
- Sets technical direction for Python-based services, telephony platforms, and modernization initiatives, aligning architecture decisions with long-term product and platform strategy.
- Guides evolution of services built on Python, Django, DRF, FastAPI, and Linux, while leading selective modernization of legacy .NET and Java components.
- Anticipates scalability, reliability, and security needs across communications and payment platforms, incorporating them into roadmap and architectural decisions.
- Influences product and platform roadmaps by providing grounded technical insights, risk assessments, and delivery trade-offs.
Results Driven
- Owns delivery outcomes for the team, ensuring predictable sprint execution, release readiness, and continuous improvement in cycle time, quality, and system stability.
- Uses metrics and operational data to reduce defects, improve reliability, and optimize delivery velocity across services.
- Ensures high availability and performance of telephony and backend systems through disciplined engineering practices and operational rigor.
- Partners with U.S.-based teams to maintain environment consistency and support unified global delivery standards.
Collaboration
- Builds, leads, and develops high-performing engineering teams across Python services, telephony integrations, and platform modernization.
- Coaches engineers on design, testing, code review, observability, and secure-by-default development practices.
- Collaborates closely with Product, Security, Platform, Implementation, and Architecture teams to align execution and outcomes.
- Champions governance and compliance aligned with PCI, SOC 2, and SOX through shared standards and cross-functional coordination.
Communication Skills
- Communicates technical direction, delivery status, and risks clearly to engineering leadership, product partners, and stakeholders.
- Creates clarity in ambiguous problem spaces by setting priorities, defining expectations, and aligning teams around shared goals.
- Provides actionable feedback, performance coaching, and career development guidance to engineers at multiple levels.
- Leverages automation and AI-enabled development capabilities to improve developer productivity, code quality, and delivery insights.
Requirements
- 10+ years of experience in software engineering, including 4+ years in an engineering management or team leadership role
- Strong experience building and operating backend systems using Python, Django, DRF, and FastAPI on Linux environments
- Telephony expertise with Asterisk, FastAGI, and NANP, including SIP, codecs, dial plans, and VoIP diagnostics using PCAP tools
- Experience with services and API architecture, microservices, queues, caching, and database optimization
- Proficiency with Docker, CI/CD pipelines, Azure environments, and observability tooling for logs, metrics, and tracing
- Experience delivering secure, regulated SaaS solutions aligned with PCI, SOC 2, and SOX requirements
- Demonstrated ability to lead distributed teams, modernize legacy systems, and balance speed, risk, and technical debt
- Strong communication, stakeholder management, and people leadership skills
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
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