Enrollment Manager- Clinical Operations
Medsien is transforming how care is delivered beyond the walls of traditional healthcare settings. As a leading provider of Remote Care Management solutions, Medsien partners with health systems, medical groups, and specialty practices to implement and scale programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), and Principal Care Management (PCM). Through its AI-enabled Care Continuity Platform, Medsien seamlessly integrates connected device data, EHR workflows, and dedicated clinical support to help providers deliver proactive, personalized care between visits while improving patient outcomes and operational efficiency.
By pairing innovative technology with a compassionate team of certified care partners, Medsien enables practices to expand access to care without adding operational burden. The company’s mission is rooted in creating a more connected, human-centered healthcare experience—one where patients feel supported, providers have meaningful insights, and care teams can focus on what matters most.
For teams supporting patient enrollment, Medsien’s work is especially impactful. The organization relies on skilled outreach professionals who engage patients, clearly communicate program benefits, and guide them through onboarding with empathy and confidence. Through structured workflows, performance insights, and collaborative coaching, Medsien ensures patients feel supported from their very first interaction and remain engaged throughout their care journey.
As an Enrollment Manager- Clinical Operations, you will be a crucial part of our onboarding team, responsible for driving the enrollment process, managing both newly onboarded and existing practices. Your expertise in sales strategies, relationship management, and data analysis will be essential in achieving our enrollment targets and fostering growth.
- Develop and implement comprehensive enrollment strategies that align with our goals and objectives.
- Collaborate with senior leadership to establish enrollment targets, ensuring alignment with the company's growth projections.
- Utilize data-driven insights to monitor enrollment trends, identify potential bottlenecks, and propose strategic adjustments to improve enrollment rates.
- Be an expert with the enrollment process, leading your team to improve quickly.
- Review weekly performance to goals
- Work closely with the sales and operations teams to onboard new practices efficiently - with custom and tailored onboarding for each practice given their goals
- Hire, train, and onboard new Care Partners to the enrollment team
- Coach your team to improve performance through live listening and shadowing
What you should have / Qualifications
- Bachelor's Degree or higher required
- Minimum of 5 years in Clinical Operations, Sales or similar
- Experience managing remote teams with a focus on coaching, accountability, and performance management.
- Proven ability to drive productivity and guide team members to meet enrollment targets, quality benchmarks, and organizational goals in a virtual environment.
- Creative in finding solutions: You are relentless in searching for themes and getting to the root of any issue
- Comfortable working in an autonomous environment, can expertly prioritize, and have a knack for identifying internal and external blockers
Benefits we offer
- Competitive salary and generous equity
- Comprehensive medical, vision, and dental coverage stipend
- Generous tiered PTO
- Fully remote work
- Training, mentorship, and coaching from leadership