Provides test, integration, and controlled-release support for Enterprise Management capabilities before changes reach production. This role reduces operational risk by validating new EM features, packages, baselines, and configurations in a representative test environment and documenting readiness for release.
Key Tasks & Responsibilities
Develop test plans, scripts, and pass/fail criteria for EM changes, including new configuration baselines, packaging standards, OSD task sequences, reporting updates, and platform upgrades. Execute regression and integration testing for patches, application releases, policy changes, and feature rollouts; capture evidence and document outcomes for stakeholders. Validate interoperability across endpoint, identity, and security controls during EM changes (e.g., device compliance, certificate chains, enrollment flows, and required communications). Support pilot and phased deployments by validating deployment rings, rollback procedures, and operational monitoring prior to broader release. Analyze logs, telemetry, and configuration outputs to identify defects, integration issues, and unintended impacts; provide actionable remediation recommendations. Maintain configuration management discipline for ITC, including versioned snapshots, change records, approved test datasets, and controlled access to prevent unapproved modifications.Coordinate test schedules, stakeholder notifications, and approval artifacts; ensure releases meet documented criteria before production implementation. Support patch and remediation testing activities to reduce production incidents during vulnerability response and scheduled maintenance cycles. Develop and maintain automation to streamline test environment setup, validation steps, and repeatable evidence collection. Maintain disaster recovery and restoration validation for EM components within test scope, including backup/restore verification and readiness checklists. Document ITC processes, runbooks, and lessons learned to improve test effectiveness and reduce cycle time for future releases.
Education & Experience
Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Data Science, Engineering, Mathematics, or a closely related discipline or equivalent practical experience (as permitted by the contract). Minimum 4 years of relevant experience supporting enterprise IT environments, with demonstrated work aligned to Tier 3 Level EM Development and Testing Support Services.
Certifications
At least one: Cloud+, GICSP, SSCP, Security+, or GSEC. Alternate/equivalent certifications may be accepted with Government approval. Preferred/Work-center dependent: Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate.
Security Clearance
Must be able to obtain and maintain Public Trust suitability and all required system access (e.g., CAC-enabled accounts) to perform duties.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Work is primarily on-site in San Antonio, TX; limited remote work may be allowed when authorized by the Government and mission requirements permit. Work may require after-hours, weekend, and/or on-call support as directed, including support during scheduled maintenance windows, high-impact incidents, vulnerability response actions, inspections, and surge periods. This position is aligned to applicable DoD Manual 8140.03 work role 451 (NIST: OM-SA-001); contractor personnel must meet DoD 8570.01-M baseline certification requirements and transition to DoD Manual 8140.03 work role requirements, including required training, knowledge, skills, abilities, and tasks, within Government-directed timelines.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
hr@cwsc.com.
