Executive Assistant
About GlossGenius
GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.
Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.
About the Role
As Executive Assistant to the CEO at GlossGenius, you will be a force multiplier for one of the most demanding and high-visibility roles in the company. This is not a traditional EA role — it's an operator's role. You'll manage the full complexity of our CEO's day across professional and personal matters with precision, discretion, and a systems-first mindset. You'll be the connective tissue between the CEO and the Board, investors, external partners, and internal teams — and you'll build the workflows and infrastructure that make all of it run seamlessly.
You will report directly to the CEO and will be based in New York City. This role is primarily in-person.
What You'll Do
- Manage a complex, fast-moving calendar across time zones, making real-time prioritization decisions that reflect the CEO's goals and protect space for deep work
- Drive workflows, trackers, and communication systems that reduce manual effort and increase the CEO's bandwidth; own these systems end-to-end and continuously improve them
- Coordinate Board meetings, prep materials, and manage follow-up with a level of polish and confidentiality that reflects the seriousness of those relationships
- Support personal scheduling, travel, household coordination, and other personal needs as they arise; handle these with the same urgency and discretion as professional priorities
- Manage travel, offsites, and leadership events with attention to every detail
- Help the CEO stay focused on what matters by triaging inbound requests, preparing context-rich briefing materials, and ensuring they walk into every meeting fully prepared
- Handle sensitive information about personnel, financials, strategy, and personal matters with the highest degree of discretion, always
What We're Looking For
- 3+ years of experience as an Executive Assistant supporting a C-suite executive, ideally at a high-growth startup or venture-backed company
- Exceptional written communication skills — you can draft an email to a Board member or a note to a key investor that sounds right, every time
- A track record of handling sensitive, confidential information with sound judgment
- Experience interfacing with Boards of Directors, investors, or senior external stakeholders — you understand the stakes and know how to show up accordingly
- Demonstrated AI fluency and an ability to constantly pick up and learn new workflows that make you more efficient — you don't just use AI tools, you build workflows and systems with them; you're constantly asking "how can I automate this?" and acting on the answer
- Extraordinary organizational instincts — you track 20 things at once, nothing slips, and you proactively surface what needs attention before you're asked
- High emotional intelligence and strong interpersonal skills; you can build trust quickly with people at every level
- A self-starter orientation with a low ego and high output — you thrive in ambiguous environments, take ownership without being asked, and derive satisfaction from making someone else's work frictionless
- Flexibility and composure under pressure — startup life is nonlinear
Benefits & Perks
- Flexible PTO
- Competitive health & dental insurance options, with premiums partially or fully covered by GG
- In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
- Fertility and adoption benefits via Carrot
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Pre-tax commuter benefits
- Dependent Care FSA
- Home office support
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.