Facilities Manager
This role is on-site in San Francisco in the Dogpatch neighborhood.
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence.To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
If being a part of this resonates with you, please apply!
About the Role
Own Giga’s real world infrastructure as we scale to 100+ people. You’ll be responsible for our new Dogpatch HQ (25k sq ft), events, and the end-to-end in-person employee experience.
What You’ll Do
Own the physical workplace: Lead the setup and ongoing operations of our Dogpatch office (25k sq ft) as we scale.
Run vendors and office operations:Own relationships and contracts with IT, janitorial, catering, security, building management, and other key vendors.
Automate onboarding and the employee lifecycle:Build workflows for SSO, laptop provisioning, access badges, and workspace setup so they are fast and invisible.
Shape culture and events: Design and run in-person rituals such as all-hands, guest talks, team offsites, and cultural moments.
Who You Are
Seasoned: You have led workplace, facilities, or office operations for a high-growth, in-person tech company, or an equivalent operational role with heavy on-site responsibility.
Hands-on: You are high-agency and execution-oriented. You see something broken or inefficient and fix it without being asked.
Business-savvy: You are comfortable owning vendors, contracts, and budgets and you negotiate for quality and reliability.
Structured: You think in systems and automation. You do not just create a one-off solution, you build a repeatable process.
Detailed: You care deeply about in-person culture and believe the physical environment can accelerate performance.
Perks & Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
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Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.