Field Application Engineer
About the Role
As a Field Application Engineer (FAE) at FuriosaAI, you will serve as a technical bridge between our customers and internal engineering teams, providing in-depth support for hardware and software challenges. You will assist customers in navigating technical hurdles related to our AI processors, with a specific focus on Linux and PCIe-based NPU systems. This role is ideal for candidates eager to learn, adapt proactively, and contribute to the success of cutting-edge AI technologies.
The FAE position involves close collaboration with global customers, requiring effective communication in English and a willingness to travel internationally. Candidates with a background in fabless semiconductor companies or server manufacturers (ODM/OEM), particularly in test engineering roles, are highly preferred.
If you're passionate about AI hardware and excited to tackle complex challenges in a dynamic environment, we'd love to hear from you.
Key Responsibilities
Partner with customers to identify, analyze, and resolve technical issues in AI hardware and software systems.
Offer technical guidance on integrating FuriosaAI's AI processors into customers' systems, including support for PCIe and Linux environments.
Execute product testing, troubleshooting, and debugging to ensure customer satisfaction.
Channel feedback from customers to improve product quality and user experience.
Lead technical training and support for customers during and after product deployment.
Represent FuriosaAI's solutions at technical meetings, trade shows, and other industry events.
Minimum Qualifications
Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.
Foundational understanding of computer architecture and electronic systems.
Excellent interpersonal and communication skills, with the ability to synthesize and clarify customer requirements.
Proactive attitude and the capacity to quickly master new technologies.
Readiness to travel internationally for customer support.
Preferred Qualifications
Experience working as an FAE in a fabless semiconductor company or as a test engineer in a
Prior experience working as an FAE in a fabless semiconductor company or as a test engineer in a server manufacturing environment (ODM/OEM).
Hands-on experience debugging hardware issues and working with PCIe devices.
Familiarity with server architecture and system-level testing.
Solid grasp of Linux and PCIe fundamentals.
Technical proficiency in the Linux virtualization stack, including KVM, QEMU, and Libvirt.
Practical experience in deploying and managing cloud infrastructure using OpenStack, particularly with Nova PCI Passthrough.
Proficiency in programming languages such as Python, C, or C++.
English fluency for effective communication with global customers and teams.