Field Operations & Maintenance Engineer

Field Electrical Operations & Maintenance Engineer

About the Role

Key Responsibilities

• Conduct frequent site surveys to assess potential locations for new swap stations, including photo documentation, cost estimation, and technical coordination.
• Provide installation support, training, and acceptance testing for new swap stations, including vendor coordination, construction quality checks, and material verification.
• Perform routine patrols and inspections of battery swap stations to identify and address potential issues.
• Respond immediately to fault alerts from the control center and implement effective solutions.
• Monitor station status and manage alerts via our operations system.
• Conduct basic troubleshooting, consumables replacement, and scheduled maintenance at swap stations.
• Manage Service Level Agreements (SLAs) by analyzing downtime and identifying opportunities for environmental and charging efficiency improvements.
• Develop and maintain Standard Operating Procedures (SOPs) for long-term improvements.
• Collaborate with power companies and contractors to build new charging stations sites and optimize existing ones.
• Contribute to the expansion of our energy network and the improvement of operational efficiency.

Required Skills & Qualifications

• Bachelor's degree in Electrical Engineering or a related field.
• Minimum 3 years of experience in the field with proven experience as an Electricity Engineer.
• Hands-on experience in maintenance and troubleshooting electrical systems.
• Strong understanding of electrical schematics and diagrams.
• Proficiency in using computer software for data analysis and reporting.
• Valid driver's license and willingness to travel to various site locations.
• Familiarity with safety regulations and procedures related to electrical work.
• Good communication in English or Chinese.
• Field service experience, including equipment installation and/or maintenance.
• Electro-mechanical equipment maintenance, rather than production line maintenance.
• Experience with charging or swap station maintenance is a plus.
• Experience installing charging or swap stations is a plus.

Additional Information