Field Quality Engineer
$110k - $160k USD
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
The Role
As a Field Quality Engineer at Harbinger Motors, you aren’t just monitoring quality—you are the front-line detective ensuring our next-generation electric vehicles redefine industry standards for uptime and durability. You will bridge the gap between real-world performance and engineering design, using a mix of hands-on troubleshooting and advanced data analytics to solve complex problems before they impact the customer.
Key Responsibilities
- Failure Analysis & Troubleshooting: Act as the primary technical expert for diagnosing complex, systemic issues across mechanical, electrical, and software domains. You’ll be the person digging into the "why" behind a fault code or a structural fatigue point.
- Predictive Reliability: Utilize predictive reliability analysis to identify potential failure modes in our fleet. You won't just wait for things to break; you’ll use statistical tools to forecast when they might.
- Product Reliability Engineering: Partner with the hardware and software teams to implement reliability growth plans. You will translate field data into actionable design improvements.
- Data Management & Analytics: Own the feedback loop. You will manage field performance data, ensuring it is clean, categorized, and funneled into the right engineering sprints for rapid iteration.
- Cross-Functional Collaboration: Work closely with Service, Engineering, and Manufacturing to close the loop on Root Cause Analysis (RCA) and Corrective Actions (CAPA)
What You’ll Bring
- The Technical "Triple Threat": Proven experience troubleshooting mechanical systems (chassis, drivetrain), electrical architectures (HV systems, wiring harnesses), and software integration (CAN bus communication, over-the-air updates).
- Analytical Rigor: Proficiency in reliability software and methodologies (e.g., Weibull analysis, FMEA, FTA, or Monte Carlo simulations).
- Field Grit: You are comfortable working in the field, under a vehicle, or in a lab setting. You thrive when the solution isn't in a manual.
- Communication Skills: The ability to translate high-level technical data into clear, concise reports for executive leadership and actionable tasks for engineering teams.
Required Qualifications
- Bachelor’s degree in Mechanical, Electrical, or Reliability Engineering (or equivalent experience).
- 3-10 years of experience in Field Quality, Reliability Engineering, or a highly technical Service Engineering role within the EV or automotive space.
- Strong proficiency in data management tools (SQL, Python, or specialized BI platforms).
- Hands-on experience with diagnostic tools (Oscilloscopes, Multimeters, CANalyzer/CANoe).
- Willingness to travel to customer sites as needed.
Key Benefits & Perks:
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$110,000—$160,000 USD
Equal Opportunity
Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at info@harbingermotors.com.
Candidate Data Privacy
Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.
Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.