Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Finnish-speaking individuals to join the Customer Service team in the vibrant Food & Beverage industry in Athens, Greece! If you are passionate about delivering exceptional customer experiences and love the culinary world, this role is tailor-made for you. As a Finnish Speaking Customer Service Representative, you will assist Finnish-speaking customers with their inquiries and provide information about our client's diverse offerings. Join a dynamic team in one of the most picturesque cities in the world and make a meaningful impact in the Food & Beverage sector!
Your Responsibilities
- Deliver outstanding customer service to Finnish-speaking clients through various channels including phone, email, and chat.
- Help customers with inquiries related to products, orders, and service in the food and beverage industry.
- Maintain a friendly and professional demeanor during all interactions.
- Document customer interactions accurately for future reference and quality assurance.
- Collaborate with your team to meet service goals and enhance the customer experience.
- Participate in ongoing training to keep up with product knowledge and customer service procedures.
Requirements
- Fluency in Finnish (both written and spoken) is essential.
- A passion for customer service and providing a great experience.
- Experience in the food and beverage industry is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a positive attitude.
- Ability to work in a fast-paced environment.
- A desire to learn and grow within a vibrant and dynamic team!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
- · Free Greek Lessons, discounts and other perks
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