Finnish Speaking Customer Service for Online Retail Department

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Finnish speakers to join a leading Online Retail Department as Customer Service Representatives! In this role, you will be the friendly voice assisting Finnish-speaking customers with their inquiries, ensuring they enjoy a seamless online shopping experience. If you have a passion for helping people and thrive in a fast-paced digital environment, this position is perfect for you. Join a dynamic team that values customer satisfaction and welcomes your contributions!

Your Responsibilities

• Provide outstanding customer service to Finnish-speaking clients via phone, email, and chat.
• Effectively address customer inquiries, questions, and concerns to ensure complete satisfaction.
• Maintain a professional and courteous demeanor throughout customer interactions.
• Document customer interactions accurately to assist in improving overall service.
• Collaborate with team members to achieve service goals and enhance the customer experience.
• Participate in training programs to expand your knowledge and skills continually.

Requirements

• Fluency in Finnish (both written and spoken) is essential. Your nationality and native language should be clearly stipulated in your application.
• A passion for providing exceptional customer service.
• Previous experience in customer service is advantageous but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries efficiently and professionally.
• Strong problem-solving skills and a positive attitude.
• A desire to learn and grow within a collaborative and innovative team!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
• ·         Free Greek Lessons, discounts and other perks