Finnish Speaking Customer Support for Mobile Banking Services Department

🌟 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Finnish Speaking Customer Support representative in our Mobile Banking Services Department. If you are fluent in Finnish and have a keen interest in the banking sector, this is the perfect role for you!

In this essential position, you will assist Finnish-speaking customers with inquiries related to our mobile banking services, ensuring they receive the highest level of support and guidance. You will play a key role in helping our clients navigate their banking needs via mobile platforms. If you're ready to make a meaningful impact in the banking industry and grow your career, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Finnish-speaking clients through various communication channels.
• Assist customers with inquiries about mobile banking products and services, providing clear solutions.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service levels and improve customer satisfaction.
• Engage in ongoing training to keep abreast of industry trends and product features.

Requirements

• Fluency in Finnish (written and spoken) is essential.
• Your nationality and native language should be clearly stipulated in your application.
• A strong commitment to delivering top-quality customer service.
• Previous experience in customer support or banking is a plus but not necessary.
• Exceptional communication and interpersonal skills.
• Proactive and positive team player.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a collaborative environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks