Finnish Speaking Customer Support for Subscription-Based Services Department

🌟 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Finnish Speaking Customer Support representative in our Subscription-Based Services Department! If you are fluent in Finnish and passionate about delivering top-notch customer service, this could be the perfect opportunity for you.

In this vital role, you will assist Finnish-speaking customers with inquiries related to subscription-based services. Your dedication to providing exceptional support will help ensure a smooth and satisfying experience for our valued clients. Become a part of a supportive and innovative team that values your input while enjoying the vibrant culture and lifestyle of Greece, whether in the office or working remotely. If you’re ready to take the next step in your career, we would love to hear from you!

Your Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients through various communication channels.
• Assist customers with inquiries related to subscription services, ensuring they receive accurate information and solutions.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with teams to achieve service level objectives and boost overall customer satisfaction.
• Engage in ongoing training to stay informed about product updates and industry trends.

Requirements

• Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated in your application.
• A strong customer service orientation and commitment to helping clients.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a remote or hybrid work environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks