Patrique Mercier Recruitment FR is looking for a Finnish Speaking Fashion Customer Support Agent to join a dynamic fashion brand team. If you have a passion for fashion and a keen interest in customer service, this is a fantastic opportunity to create memorable shopping experiences for Finnish-speaking customers.
Responsibilities
- Assist Finnish-speaking customers with inquiries related to fashion products, orders, and returns through various channels including phone, email, and chat.
- Provide personalized styling advice and product recommendations to enhance customer satisfaction.
- Efficiently resolve customer issues and complaints, ensuring a smooth shopping experience.
- Keep accurate records of customer interactions to facilitate follow-up and service enhancement.
- Collaborate with internal teams to remain updated on product launches, trends, and promotions.
- Collect and analyze customer feedback to contribute to service improvement initiatives.
- Stay informed about the latest fashion trends and brand offerings to assist customers effectively.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Experience in customer service, preferably within the fashion industry.
- Strong communication skills and a genuine passion for fashion.
- Excellent problem-solving abilities and the ability to work well under pressure.
- A keen understanding of fashion trends and the marketplace.
- Proficiency in CRM systems and standard office software.
- A positive attitude and a commitment to delivering outstanding customer experiences.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
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Patrique Mercier Recruitment – Connecting Talent with Opportunity Across Europe and BeyondPatrique Mercier Recruitment is a premier international recruitment agency specializing in multilingual talent acquisition for some of the world’s leading compani...
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