Fixed-Term - Senior Client Advisor - SERRAVALLE
AMI is looking for a new Brand Ambassador for our corner.
Reporting to the Store Manager, you will drive sales and build customer loyalty through the following responsibilities:
CUSTOMER RELATIONSHIP
Your mission is to convey the AMI universe to our clients by offering a unique sales experience.
Welcome clients in the store in line with the AMI spirit: friendly, smiling, and always in a good mood.
Listen to and identify clients’ needs thanks to your strong listening skills.
Advise clients by offering a relevant selection and complementary products, using your fashion culture and unique personality.
Support clients during fittings and take alteration measurements if necessary.
Build customer loyalty by creating a relationship of trust and develop new clients by introducing them to the brand.
STOCK
Monitor and manage stock (receiving goods, system entry of deliveries, cycle counts, replenishment requests, transfer requests, etc.).
VISUAL MERCHANDISING
Ensure the overall presentation of the store: product display, cleanliness, maintenance of the premises, tidiness, etc.
Actively participate in VM installations and rotations within the store.
REQUIREMENTS
You have proven experience in luxury and/or designer fashion retail and are familiar with sales techniques.
You are curious and eager to get involved in a brand-new project.
You are smiling, dynamic, committed, and have excellent interpersonal skills.
You have a strong sense of customer service and are dedicated to meeting clients’ needs.
You have a strong sensitivity to fashion and a good knowledge of the industry and its trends.
Fluency in English is mandatory.
You are eager to get involved in a young, fast-growing brand.
Why join the “f.AMI.ly”?
Join a fast-growing and caring fashion House.
Gain a rewarding experience in a House that promotes “Friendly Luxury”.
Become part of a dynamic and passionate team