Flemish speaking Customer Service for provider of digital services in Bulgaria

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Flemish-speaking individuals to join a prominent provider of digital services based in Bulgaria as Customer Service Representatives! If you are enthusiastic about technology and excel at helping others, this role is perfect for you. In this position, you will be the key support for Flemish-speaking customers, assisting them with their inquiries and ensuring a seamless experience with our client’s digital offerings. Step into a dynamic team environment where your contributions truly matter!

Your Responsibilities

• Provide exceptional customer support to Flemish-speaking clients through phone, email, and live chat.
• Address customer inquiries and resolve issues effectively to enhance overall satisfaction.
• Maintain a courteous and professional demeanor in all interactions.
• Document customer interactions accurately to help improve service delivery.
• Collaborate with team members to achieve collective goals and improve customer experience.
• Participate in ongoing training to stay updated on products and best practices.

Requirements

• Fluency in Flemish (both written and spoken) is essential.
• Passion for delivering excellent customer service and support.
• Previous experience in customer service or technical support is advantageous but not required.
• Strong communication and interpersonal skills.
• Ability to work independently while being part of a collaborative team.
• Proactive and positive approach to problem-solving.
• Eagerness to learn and grow within a supportive and innovative environment!

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract