Forward-Deployed Engineer
At Stigg, we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS.
Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard, Stigg helps high-scale teams turn monetization into a growth engine instead of a bottleneck
Now we’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer.
If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs.
What you’ll do
Lead technical onboarding and bring customers live - from sandbox to production.
Design and execute integration plans using Stigg’s SDKs, APIs, webhooks, and usage models.
Write and maintain migration scripts, wrappers, and one-off tooling to unblock go-lives.
Investigate and debug customer issues during integration, triage with R&D if needed.
Document playbooks, integration patterns, and technical best practices.
Serve as technical voice-of-customer and help shape integration infrastructure roadmap.
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Ensure all implementation code meets Stigg’s internal engineering standards.
Who you are
Lead post-sales implementations from sandbox to production.
Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.
Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.
Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.
Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.
Troubleshoot and debug complex customer issues, collaborating with R&D when needed.
Document integration patterns and best practices to scale future deployments.
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Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.
Requirements
3+ years in software engineering, ideally in a start-up or fast-paced environment.
Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).
Experience with APIs, SDKs, auth flows, or billing/entitlement systems.
Strong understanding of cloud and distributed systems.
High empathy for customers.
Clear communicator who bridges technical and business teams.
Bonus: background in SaaS monetization, feature flags, or observability tools.
How We Measure Success
Fast, reliable customer go-lives from kickoff to production
Escalations handled proactively by the FDE team
High customer satisfaction post-implementation
Why You’ll Love Working at Stigg
Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world.
Joining now means joining the core team that will shape the category, and the conversations driving it. You’ll have real ownership, creative freedom, and a front-row seat to how the world’s best software companies think about pricing, packaging, and go-to-market.
Benefits
Perks
Stock options, competitive salary, latest MacBook Pro, amazing dog-friendly office, and great team vibes.
Office<>Remote
We work mostly together at the office to foster collaboration and creativity.
This role is based in our Williamsburg, New York office, with 4 days a week on-site and flexibility for 1 remote day. We’re happy to help with commute, workspace setup, and anything else that helps you feel at home.ֿ
Join us as a Forward Deployed Engineer and partner with customers to design, build, and roll out monetization that works - end to end.
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