Business Unit: Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences.
Team: CRM
Reporting to: Operations Manager
Location: London/Hybrid – 2 days in office minimum
ABOUT:
GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress.
We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions.
Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don’t just embrace innovation – we engineer it, transforming information into action, and ideas into breakthroughs.
This is where rebel thinking, smart technology, and data-driven creativity shape the future.
Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact.
THE ROLE:
We are seeking a client facing Junior Project Manager to join our Data and Analytics team. This role sits at the intersection of client servicing and delivery coordination, ensuring that projects are delivered accurately, on time, and in line with client objectives.
Working closely with technical tracking specialists, the Delivery Manager, and client stakeholders, you will translate briefs into clear requirements, manage timelines and expectations, and act as the client-facing point of contact for Data & Analytics teams work-streams. You do not need to be a developer, but you must be comfortable working with technical detail and data-driven marketing concepts.
RESPONSIBILITIES:
Client & Stakeholder Management
Project & Delivery Management
Documentation & Process
Commercial Support
Requirements
Essential
Nice to Have
Success Measures
HOW YOU’LL WORK:
Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve
Pushing boundaries: You’ll make the most efficient use of technology, suggesting process improvements
The power of our imagination: You're a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results.
Making it happen: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions.
Putting people first: You’ll build effective relationships with people, internally and externally, understanding both business and client needs.
Benefits
Our benefits for UK employees include:
GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity