General Manager - Retail
Step into a newly created leadership role with true scope and commercial influence.
We’re seeking a senior property leader to take full accountability for the performance and growth of a major, large-format retail asset in Western Sydney.
With one phase of expansion nearing completion — and two more already planned — this is a rare opportunity to help shape a high-performing centre into a flagship destination.
This newly created, strategic leadership role is designed to align operations, leasing, development, marketing, and commercial performance under a single point of ownership.
You’ll work directly with the business owners from a brand-new, architect-designed Sydney CBD headquarters. With no corporate layers or red tape, you’ll have autonomy to lead, influence, and build a high-performing culture that delivers results — now and long into the future.
The Company
Our client is a privately owned, design-led property group with a strong track record in delivering and managing high-profile commercial, mixed-use and retail assets. Their retail portfolio includes a large-format, multi-faceted site with active development stages already underway.
The existing operational team is experienced and engaged — but with the precinct growing in size, complexity and strategic importance, the business is appointing a new leadership layer to unify delivery and performance.
The Opportunity
Reporting directly to the owners, the General Manager will take full commercial, operational, and strategic ownership of the asset. You’ll be responsible for aligning cross-functional teams — leasing, marketing, facilities and centre operations — and ensuring the asset operates as one cohesive, performance-driven unit.
This is not a hands-off or regional oversight role. You’ll be the lead representative of the business across the asset, responsible for daily decision-making and long-term planning. You'll also play a direct role in shaping and supporting upcoming expansion phases, helping position the asset for the next chapter of its evolution.
Key Responsibilities
Lead all core precinct functions: leasing, centre management, marketing, compliance, and operations
Take full ownership of the site P&L — budgeting, forecasting, and financial performance
Guide tenancy mix decisions in collaboration with leasing partners and ownership
Strengthen team alignment, operational governance, and reporting discipline
Maintain oversight of tenant performance, experience, and retention
Work with ownership to shape the asset’s long-term commercial and brand strategy
Embed a high-performance culture across the wider precinct team
This role is ideal for you if...
Are currently leading a complex retail asset and want full accountability in a more agile, outcomes-focused environment
Thrive when working directly with business owners and senior stakeholders — and want your voice to shape real decisions
Are ready to step beyond patch management and into precinct-wide leadership — with influence over how the asset grows and evolves
Know how to build alignment, structure and performance across leasing, ops, marketing and people leadership
This role may not suit you if...
You prefer heavily structured or hierarchical environments with clearly defined corporate layers
You’re looking for a purely strategic or detached role — this opportunity requires commercial depth and operational follow-through
About You
15+ years’ experience in retail property — ideally across asset, portfolio or general managemen
Proven success managing large-format, outlet-style or complex multi-stakeholder retail environments
Strong financial, commercial and operational acumen — including P&L ownership
Confident leading cross-functional teams with a mix of internal and external stakeholders
Comfortable working closely with business owners — contributing to both day-to-day operations and long-term planning
What’s on Offer
Senior executive package + performance-based bonus
Brand-new Sydney CBD office — architect-designed, purpose-built
Chef-prepared lunches twice a week (Tuesdays and Thursdays)
Transparent, non-political culture with direct access to decision-makers
A rare opportunity to lead, deliver and shape one of Sydney’s most exciting evolving retail assets
If you’re looking for a role with real impact — we’d love to hear from you. Apply now to explore the opportunity.