Genesys Developer
Job Summary
- Under minimum supervision provides high level technical expertise in design, development, coding, testing, and debugging new software or significant enhancements to existing software.
- Conducts and is responsible for the effective development of a wide range of quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements. Undertakes highly complex projects requiring additional specialized technical knowledge in software testing.
Qualifications
A. Education and Experience
- Education: Bachelor’s degree (accredited) in Computer Science, MIS or similar area of study, or in lieu of degree, High School Diploma or GED and 4 years of relevant work experience.
- Experience: 5 – 8 years of relevant work experience (in addition to education requirement).
B. Certificates, Licenses, Registrations or Other Requirements
- None required.
C. Other Knowledge, Skills or Abilities Required
- May require technically advanced and in-depth skills in one or more of the following:
• Development and Administration Genesys Proactive Customer Communication
• Genesys Engage platform
• Genesys Agent Desktop (IW)
• Genesys Info Mart
• Genesys Composer Development
o Eclipse IDE
o XML Development
o State chart XML
• Tableau Reports Development
Additional Information
All your information will be kept confidential according to EEO guidelines.
Look for: Danielle
Phone: 346 231 7544
Email: d.garan@computerfutures .com