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Cross Border Talents

German Client Support Agent - Lisbon, Portugal

Cross Border Talents Berlin, Berlin, Germany 3 days ago
support

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.


You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.


Responsibilities as a Legal Online Operations Analyst:

Assist customers with booking of hotels, holiday packages and other travel-related services;

Provide helpful and effective service for both in travel”and post travel questions;

Assist customers with questions regarding payment, changes, cancellation,

Requirements for the Legal Online Operations Analyst Vacancy


Requirements

Ability to work in a multicultural environment and as part of cross-functional teams;

Must be fluent in English and German;

Benefits

Accommodation package to Lisbon, Portugal (Includes apartment, expenses and flight reimbursement)

Training and career development opportunities;

A culture of respect and human empowerment;

Very nice office space, served by several businesses and great access to public transportation