German-speaking Associate | Business Social Media Platform | Work from Home

Do you speak German? Are you a networking enthusiast looking forward to join a dynamic and ever-evolving team?

Do not miss out on the chance to represent the most popular online platform for fostering professional connections and career development!

Join us in Athens or near-Athens and work in a multinational BPO company, in an inclusive and challenging environment!

(Training will be held from client's modern premises, and after training you get to work from home.)

Responsibilities

• Liaise between the client and the company
• Identify and access customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Requirements

• Native or near to native German language (C2)
• Very good command of English language (B2 – C1)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Competitive Remuneration package
• Extra monthly bonus depending on the performance appraisal
• Health care benefits and numerous other discounts
• Meal Vouchers
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation.