German Speaking Client Support Specialist

Patrique Mercier Recruitment is looking for a dedicated German Speaking Client Support Specialist to join our enthusiastic team! If you are fluent in German and have a passion for providing exceptional customer service, we want to hear from you.

In this role, you will assist our German-speaking clients by addressing their queries and ensuring they have a positive experience with our services. You will be a vital part of our team, where your communication skills and client-centric approach will help us maintain our high service standards.

Key Responsibilities

• Deliver outstanding support to German-speaking clients through various communication channels, including phone, email, and chat.
• Respond to inquiries and resolve issues with a focus on customer satisfaction.
• Educate clients about our products and services to enhance their understanding.
• Document client interactions accurately to support service improvement initiatives.
• Collaborate with team members to maintain excellent service quality.
• Participate in training sessions to stay updated on product knowledge and best practices.

Requirements

• Fluency in German is essential; proficiency in other languages is a plus. Please ensure that your native language and nationality are clearly stated in your application.
• A strong customer service orientation with a passion for helping others.
• Experience in client support or a related role is preferred but not mandatory.
• Excellent written and verbal communication skills.
• Self-motivated and able to work effectively within a team environment.
• Strong problem-solving skills and attention to detail.
• A positive attitude and eagerness to contribute to a collaborative team atmosphere.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)
• ·         Free Greek Lessons, discounts and other perks